Privacy policy
🛡️ Privacy Policy | Déclaration de confidentialité
WHAT DO WE DO WITH YOUR INFORMATION?
Soap&Box does not collect or store customers’ personal data (such as name, phone number, email, or payment information) on its own computers or servers. All customer data is securely processed and stored exclusively on Shopify’s servers. Shopify independently generates and maintains customer profiles and order information in a protected environment in accordance with its security standards.
Email marketing: With your permission, we may send you emails about our store, new products, and updates.
CONSENT
How do you give consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase — we consider that you consent to the collection and use of that information for those specific purposes only.
If we request your information for another purpose, such as marketing, we will either ask for your explicit consent or give you the opportunity to decline.
How to withdraw consent?
After giving consent, you may change your mind and withdraw it for contacting you, collecting, or using your information by sending a request to contact@soapandbox.com
DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SHOPIFY
Our store is hosted on Shopify Inc., which provides the online sales tools. Your data is stored in Shopify’s database on secure servers.
Payments:
If you choose direct payment, Shopify stores your credit card data, encrypted according to PCI-DSS standards (Payment Card Industry Data Security Standard).
Data is stored only as long as necessary to complete the transaction, after which it is deleted. All direct payment gateways comply with PCI-DSS standards, ensuring the secure processing of information.
More details:
SECURITY
We follow industry security standards and use SSL (Secure Socket Layer) and AES-256 encryption. No method of Internet transmission is 100% secure, but we comply with all PCI-DSS requirements and generally accepted industry security standards.
CHANGES TO THE PRIVACY POLICY
We reserve the right to change this policy at any time. All updates take effect from the moment they are posted on the site.
If significant changes occur, we will notify you on the site. If the company is sold or merged, the information may be transferred to the new owner.
SMS/MMS MESSAGES
We respect your privacy. The information you provide for receiving mobile messages is used only for their delivery. We do not sell or transfer your phone numbers or data to third parties. We may share information only if required by law or to protect our rights. By providing your data through the form, you confirm that it is accurate and belongs to you.
QUESTIONS OR CONTACTS
If you want to: access, change, or delete your data, file a complaint, or simply learn more — write to: contact@soapandbox.com